We’re looking for an autonomous and proactive User Experience Researcher / Playtest Producer to help fine-tune the player experience of our upcoming title, The Sinking City 2. You’ll play a key role in planning and running playtests, gathering structured feedback, and turning player data into actionable insights for our development team. Responsibilities: * Plan, schedule, and conduct qualitative and quantitative user research via internal and external playtests, surveys, and interviews; * Own the process from defining test plans and screening participants to analyzing the data and writing reports; * Own the tools and methods used to gather relevant data, from questionnaires to in-game telemetry; * Choose and define appropriate metrics that reflect the quality of user experience as well as the impact of design changes; * Analyze qualitative and quantitative data (telemetry, session videos, survey results, etc.) * Effectively communicate methodologies and results to the team, focusing on actionable recommendations.
Requirements: * Experience with UX Research and/or Data Analytics (experience in the game industry is preferred); * Strong analytical skills with the ability to turn raw data into clear patterns and actionable and unbiased insights; * Comfortable with spreadsheets and telemetry dashboards; * A passion for games and game user experience; * Excellent written and verbal communication skills, excellent presentation skills; * Independent and self-driven, can own this work and organize other team members as necessary.
Nice to Have: * Data analyst skills and/or background; * Knowledge of Unreal Engine; * Familiarity with game analytics and telemetry; * Experience working on shipped game titles.
About Frogwares Founded in 2000, Frogwares is an independent game development studio with roots in Ukraine and Ireland.
We are best known for The Sinking City and the long-running Sherlock Holmes series — immersive, single-player experiences that blend atmosphere, storytelling, and player agency.
With over 100 talented developers and millions of copies sold worldwide, our games are available on major platforms including PlayStation 5, Xbox Series, Nintendo Switch, and PC.
As we continue to grow our portfolio for a new generation of gamers, we’re now developing our most ambitious project yet: The Sinking City 2 — a Lovecraftian survival horror game built in Unreal Engine 5.
