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Описание: |
Key Responsibilities:
* Lead and mentor a team of 4-6 Project Managers and BAs, ensuring best practices and process consistency.
* Oversee the project portfolio, maintaining visibility across all ongoing projects. Ensuring projects within company are delivered within time and budget.
* Report on team performance, project health, and key KPIs to upper management.
* Manage team allocation, ensuring optimal resource distribution and workload balance.
* Conduct regular 1:1s, performance reviews, and professional development planning for PMs.
* Improve project management frameworks, tools, and reporting processes.
* Directly manage 1 project as a hands-on PM.
* Ensure high customer success rate.
* Ability to implement and ensure successful execution of organizational changes.
Requirements:
* 3+ years of experience in Project Management Officer of Head of Delivery Department (leadership role).
* 5+ years of experience in Project Management. Experience working with international clients.
* Proven experience managing project portfolios in an outsource company.
* Proven experience managing software projects in outsourcing models (T&M, Fixed Price, Dedicated Teams).
* Strong knowledge of Scrum methodology.
* Experience with team allocation, capacity planning, and workload management.
* Strong leadership skills with the ability to mentor and grow PMs.
* Strong conflict resolution and risk management skills.
* Excellent stakeholder management and communication skills.
* Data-driven decision-making and strong problem-solving abilities.
* Experience in pre-sales activities.
* English C1 level.
Would Be a Plus:
* Background in software development or a technical PM role.
* Certifications: PMP, PMI-ACP, CSM, PSM, or equivalent.
Soft Skills:
* Strong leadership and team-building abilities.
* Excellent time management and multitasking skills.
* Strategic thinking combined with a hands-on approach.
* Adaptability in a fast-paced environment.
Interview stages:
1. AI — Screening.
2. Interview with a recruiter.
3. Final Interview with C-Level
4. Reference check.
5. Offer.
What We Offer:
Full-time role with flexible hours after probation.
Ongoing training and educational opportunities.
Performance reviews every 6 months.
Competitive salary in USD.
21 paid vacation days.
7 paid sick days (+15 for serious cases like COVID or surgery).
️ 10 floating public holidays.
Online Team-building events & fun corporate activities.
Projects across diverse domains (e-commerce, healthcare, fintech, etc.).
Clients from the USA, Canada, and Europe.
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