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Описание: |
Cloudfresh is a Global Google Cloud Premier Partner, Zendesk Premier Partner, Asana Platinum Partner, GitLab Select Partner, Hubspot Diamond Partner, and JumpCloud Platinum Partner. Since 2017, we have specialized in the implementation, migration, integration, audit, administration, support, and training for top-tier cloud solutions.
As a Google Workspace Technical Specialist, you will play a strategic role in our technical team. Your mission is to drive technical excellence and customer success within the Google ecosystem. You will be the technical expert throughout the entire client lifecycle: from early presale demonstrations and complex migrations to ongoing implementation and proactive support. We are looking for an “A-player” who doesn’t just “fix tickets” but takes Ownership of the client’s challenges and delivers high-value solutions.
Requirements:
* Technical Mastery: 2-3 years of proven success in a similar technical role.
* Product Expertise: Deep knowledge of Google Workspace: Admin Console, Security, GCDS and Chrome Enterprise ecosystems.
* Ownership & Autonomy: A proactive, self-driven mindset—you create solutions rather than wait for instructions.
* Language Proficiency: B2 English level required.
* Curiosity: Learning agility and a constant drive to stay updated with the latest Google Cloud standards and updates.
* Customer Focus: Understand customer needs, paint points and translate them into solutions.
Responsibilities:
* Presale & Technical Consulting: Lead technical discussions during presale stage to identify client needs and demonstrate the value of Google Workspace and Chrome Enterprise.
* Migration & Implementation: Design and execute complex migration projects (from legacy systems like MS Exchange or O365) ensuring zero-error delivery.
* Operational Excellence: Design, optimize, and maintain technical processes that scale with our clients’ growth.
* Lifecycle Support: Provide high-quality technical support, addressing disruptions or logistical issues with a calm and structured approach.
* Stakeholder Coordination: Work effectively with internal sales teams and client C-level executives to ensure alignment on technical requirements.
* Process Ownership: Maintain a strong sense of accountability in enforcing technical standards.
* Client Advocacy: Actively seek ways to solve client problems proactively and improve their technical environment.
Work conditions:
* International Collaboration: Work alongside A-players and seasoned professionals in the cloud industry.
* Market Exposure: Expand your expertise by engaging with international markets across the EMEA.
* Vibrant Team Environment: Be part of an innovative, dynamic team that fosters both personal and professional growth.
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