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Описание: |
About the Company
nomo is an international next-gen broker actively expanding across the markets of LatAm, MENA, SA, and SEA. We provide clients with access to cutting-edge solutions in trading and copy-trading. We offer a variety of assets to trade (Forex, Stocks, Crypto, Indices, Synthetic Indices, Commodities) and enhance traders’ experience with AI-powered features. Clients enjoy both Nomo Trading Platform (a proprietary modern solution featuring an intuitive, user-friendly interface) and MetaTrader 5 (MT5) (classic trading platform with professional analysis and execution tools). Own mobile application provides an on-the-go flexible trading experience. We aim to attract more than 150,000 clients within the next three years.
What is the Role About
We are launching a dedicated infrastructure and traffic-processing team for the English Desk (Tier 1 markets — Europe, Nordics, UK) and are looking for a Head of Sales to build and lead our Conversion and Retention departments from the ground up.
You will organize the team, set up the processes and tooling (calls + chats via CRM), hire and train 2–3 conversion specialists (in addition to the two already on board), and drive a steady flow of leads into FTDs, followed by strong client retention on trading activity. You’ll be working with traffic going to our partner brands — licensed, well-known names such as PuPrime, Vantage Markets, Ultima Markets and others.
This is a hands-on leadership role with direct P&L impact: you build the team, the KPIs, and the funnel — you don’t just administrate an existing process.
What You Will Do:
Build Conversion (Lead → FTD) and Retention (client activation & trading) functions from scratch
Hire, onboard, train, and develop the team (2–3 people to start, with room to scale)
Manage people, processes, KPIs, and the working stack (CRM, calls, chats)
Develop scripts, SOPs, call-review and coaching routines
Set up and optimize work across CRM and messenger channels (Telegram, WhatsApp, Facebook, Instagram Direct, chatbots)
Own and improve conversion metrics (Lead → FTD, retention, average deposit)
Interview and select sales reps for the team
Work with traffic from multiple sources, including affiliate and partner streams
Sell packages / trading conditions to clients, including via a referral mechanic (client registers with the partner broker and makes a deposit)
Work closely with project stakeholders and report on performance
What you bring:
Experience leading a sales / conversion team at a Forex / CFD broker
Proven track record of building a team from scratch or scaling an existing sales team
Strong background in call-center / high-volume sales environments
Experience working on an English Desk (Tier 1 — UK / EU / Nordics)
Solid understanding of sales funnels, conversion metrics, and unit economics
Experience managing teams through CRM, with call and chat quality control
English B2+ / C1 (confident spoken and written, comfortable leading conversations in English)
Ability to design and manage KPI frameworks, motivation and bonus schemes
Nice to have:
Experience with Telegram funnels / signal groups
Experience working with traffic from affiliate / grey / schema sources
Experience building a Retention department specifically
Experience working with licensed / white brokers
Experience working in international / distributed teams (including EU / CIS)
Target Markets:
English-speaking Europe (UK, Nordics)
Potential expansion into Canada and other English-speaking regions
What We Offer:
Established infrastructure and work with licensed partner brands — PuPrime, Vantage Markets, Ultima Markets, and others
CRM system and a ready toolset for the team
Quality inbound traffic
Direct support from project stakeholders and leadership
A cleaner, more premium environment than a typical CFD call center — Tier 1 European clients and white brokers
Important: We are primarily looking for candidates based in Ukraine. The role is fully remote.
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