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SPRIBE is an innovative B2B iGaming software developer reshaping the industry with cutting-edge technology and a forward-thinking approach to game design. The company pioneered the crash-game format with its flagship title Aviator, setting a new standard in player engagement and paving the way for a wave of non-traditional content. With almost 80 million monthly active players, SPRIBE is now the most influential company in the market. Alongside Aviator, SPRIBE builds forward-thinking solutions like the Broadway Platform, enabling operators to launch and scale with exceptional speed and efficiency
Strategic global partnerships with iconic brands such as UFC, WWE, and AC Milan, along with a roster of 12 global brand ambassadors, reflect the company’s bold vision for international growth and its commitment to expanding its presence across worldwide markets.
Requirements
Experience in support or technical support (experience in gaming/iGaming is a strong plus)
Basic understanding of technical concepts such as IP, VPN, configurations, deposits, and betting mechanics
Good understanding of workflows and processes, with a willingness to improve them
Strong communication and coordination skills
Proactive, engaged, and solution-oriented mindset
Ability to work in a fast-paced and sometimes stressful environment
Ability to quickly understand team dynamics and build strong working relationships
English level: Intermediate (B1—B2) for written communication
Russian or Ukraine language is a must
Responsibilities
Monitor and track incoming support requests and related development tasks
Follow up on task progress, ownership, and deployment status
Communicate with cross-functional teams to ensure timely task execution
Provide regular updates to the support team on task statuses
Facilitate daily stand-ups and retrospectives
Support and improve internal workflows and processes
Track integration processes and ensure timely progress, escalating delays when needed
Act as a coordination point between support, development, and other teams
Would be a plus
Previous experience transitioning from support into coordination or PM roles, and experience working with metrics, task tracking, and process optimization
Work conditions
Why join SPRIBE
Flexible work model
Work from our modern offices in Warsaw or Tbilisi, or remotely if you’re based in another city — we support your comfort and productivity wherever you are.
Generous paid time off
Enjoy 26 business days of paid vacation annually, plus 7 days off and 7 sick days, because we value your well-being and work-life balance.
Top-tier equipment
We provide and deliver all necessary corporate hardware so you can start strong from day one.
Health & wellness support
Our benefits catalog lets you choose what matters most:
Medical insurance
Celebrating your moments
We recognize and celebrate your birthdays and work anniversaries with thoughtful gifts — because your milestones matter.
Global team events
Twice a year we host unforgettable corporate events in some of the world’s most exciting cities — a unique blend of team spirit and adventure.
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