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Описание: |
Location: Warsaw, Poland / EU Remote
Format: Remote
Seniority level: Middle
At EPC Network, we’re not just a digital marketing company; we’re a platform for career growth and professional development. We work exclusively with the US market across verticals such as Fintech, Healthcare, Insurance, Pet-care, and more.
We are looking for a Business Analyst / Product Operations specialist who will help optimize and automate internal operational and marketing workflows. This person will act as the bridge between Operations/Marketing teams and the external dev + internal AI-automation teams.
This role is focused on process optimization, automation, requirements gathering, rollout coordination, and operational execution — not just task tracking or documentation.
Key Responsibilities:
Coordinate day-to-day communication with the external dev/product team: priorities, roadmap, deadlines, and feedback
Translate business needs into structured technical requirements with clear acceptance criteria
Test delivered features and workflows before release to ensure they match requirements
Map current operational processes, identify bottlenecks, and design automated workflows
Prepare clear specs for the internal AI-automation team (n8n and similar tools)
Drive rollout and adoption of internal tools: SOPs, onboarding materials, and team enablement
Act as the operational bridge between marketers, Operations teams, developers, and AI-automation specialists
Identify opportunities to automate repetitive manual processes
Requirements:
Experience working directly with dev/product teams and translating business needs into technical tasks
Strong technical literacy: ability to understand workflows, automation logic, integrations, and technical documentation
Ability to read and understand automation flows or code-related logic (n8n experience is a plus)
Hands-on experience using AI tools such as ChatGPT, Claude, or similar in daily workflows
Strong communication skills and ability to work cross-functionally with technical and non-technical teams
Experience improving or automating business/operational processes
Self-starter mindset with strong ownership and ability to work independently
English — solid working level for communication with the dev/product team
Basic understanding of email marketing terminology and workflows
Nice to have:
Experience with n8n, Make, Zapier, Airtable, or similar automation/no-code tools
Background in Product Operations, Business Analysis, Marketing Operations, or Technical Project Management
Experience working in startup, performance marketing, or fast-paced operational environments
Understanding of ESPs, email infrastructure, or marketing automation workflows
What it means to be part of our Team:
Your professional and personal development:
Multinational and intercultural experience
Corporate library
Growth opportunities inside a fast-growing company
Access to modern AI tools and automation frameworks
Well-being:
Competitive salary
Bonuses according to the policy
21 paid vacation days & 14 paid sick leaves
Team-building and social events
Working environment:
Remote-first flexibility
Offices in Warsaw and Kyiv available whenever needed
Coffee, tea, Red Bull, sweets, fruits, and snacks
Interested?
We’re looking for someone systems-oriented, proactive, and excited about automation, operations, and building scalable workflows.
If that sounds like you — we’d love to hear from you.
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