We are looking for an experienced engineer to build and enhance observability capabilities for agent-based solutions on AWS. This role focuses on providing deep visibility into distributed systems, improving reliability, and enabling proactive issue detection and resolution. What project we have for you Our customer is a multinational corporation with more than a century of history and offices in over 180 countries. Their most ambitious goal at the time is to introduce a range of Reduced-Risk Products (RRPs). The target audience is more than 1 billion consumers around the globe. IT platform hosts 700+ applications. Intellia’s mission is to help the client with the engineering of a comprehensive software ecosystem for a game-changing IoT product on the margin of innovative consumer experience and cutting-edge technology. Our teams are involved in the engineering of core platform components for best-in-class eCommerce, Digital Marketing and IoT solutions. As a DevOps engineer, you will become a part of Core Architecture Team and be responsible for the architecture, implementation of best practices in our Digital Engineering Enterprise Platform. The Platform is a set of services and internet applications that accelerate the development and delivery of software applications by taking care of common SDLC challenges. The Platform provides access and consumption for engineering teams to a set of services, technologies, practices for their development and for operating their application, ensuring a set of compliance and best practices. Project is in production for 2+ years, being supported by multiple teams.
Our technical domains are: — AWS cloud, partially Azure — SSO, Organizations, Service control policies, access models. — IAAC: terraform enterprise, terratest, chalice — Serverless: lambda, step functions, wide range of misc automations, fargate — System, Application, Network and security architectures — Orchecstration: k8s (eks) — SRE activities (logging, tracing, monitoring), OpsGenie, Splunk — Hashicorp Vault — Hybrid Networking What you will do * Design and implement observability frameworks for agent-based and distributed systems * Build and maintain monitoring, logging, and tracing pipelines * Develop dashboards and alerts to ensure system health and performance visibility * Analyze system behavior and identify performance bottlenecks and anomalies * Ensure high availability and reliability of runtime components * Integrate observability tools with AWS infrastructure and CI/CD pipelines * Support incident response, troubleshooting, and root cause analysis * Collaborate with platform and AI teams to improve system transparency and operability
What you need for this * 5+ years of experience working as a DevOps / Platform Engineer * Strong experience with AWS (EKS, EC2, VPC, RDS, Route53, API Gateway, Lambda) * Hands-on experience with Terraform (AWS, Kubernetes/Helm, Hashicorp Vault) * Hands-on experience with Observability tools: New Relic, Open Telemetry * Strong knowledge of Kubernetes * Strong programming skills in Python (scripting, FastAPI, Swagger) and Bash / PowerShell * Solid understanding of monitoring, logging, and distributed tracing concepts * Experience with containerization (Docker, Kubernetes) * Experience with CI/CD tools (Jenkins, GitLab) * Experience with configuration management tools (Ansible, Chef, Puppet)
Nice to Have * Experience with AWS-native observability tools (CloudWatch, X-Ray) * Familiarity with agent-based or AI-driven systems * Experience setting up SLOs, SLIs, and alerting strategies * Understanding of performance tuning in distributed environments
Soft Skills * Strong analytical thinking and troubleshooting skills * Attention to detail and ability to detect patterns and anomalies * Effective communication and collaboration skills * Ability to work under pressure during incident resolution * Proactive mindset toward system reliability and continuous improvement
What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
