This is Hlib Petrov, Head of Creative Marketing at Reface, and he needs a strategic partner, so we are looking for Creative Operations Lead. Most creative teams scale through hiring. We want to scale through AI and process. We’re already 50+ people, 4 products, AI agents in production. Looking for someone to turn this into a system that scales: AI pipelines, processes, adoption across the team.
What you own * Systems and process in the creative team. Bringing existing flows into one engine. Spotting what repeats, and automating it. * AI adoption. Agents in daily use across the team, not “we tried it once and it doesn’t work for us.” * Team performance. Metrics, syncs, and speed for designers and producers. * Knowledge base. Playbooks, onboarding, documentation that the team actually uses. * Reporting. Weekly reports on team and product performance go out automatically. * Operational layer: asset management, tooling audits, budget tracking, running the bonus system, etc.
Who you are * AI-first. You think about how to build a process with AI inside it, not added on top. * Proactive. You don’t wait for tasks. You walk in and propose them. * Entrepreneurial mindset. Owner, not executor. You treat Reface like your own business. * Human-centered. Your processes work for people, not against them. If it suffocates the team, it’s a bad process. * Hands on. You don’t manage from a distance. You’re in the work. * Plus Vibe. Easy to work with. The team feels it when you walk in.
Track record * You’ve built complex processes. Not necessarily in creative marketing. Could be video production, outsourcing, or a nuclear power plant. * You’ve implemented documentation people actually use. Not a Notion graveyard, but evolving playbooks. * Comfortable pushing back. This role means telling a designer their flow is broken, or a producer their handoff is broken. Without that, the role breaks. * Experience in unstructured environments. Startup, not corporate. * AI agents you’ve actually used. Claude Code, Cursor, OpenClaw, Hermes. What’s in your stack, not what you’ve read about.
What you get * Work from wherever. Hybrid, fully remote, up to you. * Tools and budget, yours. Need an AI agent, a subscription, a freelancer? You just buy it. * No corporate BS. Decisions in a day, not a quarter. * No ceiling. You build this thing, it’s yours to grow. As the team scales, so does the role.
And a bit more: * Unlimited Vacation Policy We mean it. We don’t count your vacation days because we trust your sense of ownership. Your work-life balance is in your hands; we give you a total “carte blanche” to recharge so you can always stay at the top of your game. * Level Up Your Game Your growth drives our business. We provide an annual budget for professional courses, workshops, and conferences. Whether you want to master a new AI tool or sharpen your soft skills, we’ve got you covered. * Health & Care Comprehensive medical insurance (post-probation) and paid sick leave with no “doctor’s note” bureaucracy. Plus, enjoy exclusive corporate discounts from our partners to make your daily life easier and more affordable. * Unbreakable Hub Our Kyiv office is your fortress of stability. With guaranteed power, water, and high-speed internet, you can focus on your goals rather than blackout schedules. * Culture of Feedback Zero bureaucracy and no hierarchy for the sake of hierarchy. We’ve built a culture of open dialogue where feedback is a tool for growth, and the team is always ready to back your boldest ideas. * Impact That Matters We don’t just work; we bring victory closer. Through our Reface Fund, we provide systematic support to the country, and by joining us, you become a vital part of this mission.
