Responsibilities: * Lead and support the Project Management Office (PMO). * Mentor and develop Project Managers, helping them grow professionally and improve their delivery skills. * Support Project Managers in resolving complex project situations, risks, escalations, and client-related challenges. * Manage staffing across projects, including resource allocation, project transfers, and bench utilization. * Work closely with Engineering, Recruitment, HR, Sales, and other departments to ensure smooth collaboration and successful project delivery. * Help align different teams around common company goals and priorities. * Conduct regular performance reviews and support career development planning for Project Managers. * Improve and maintain project management processes, standards, and best practices. * Drive the adoption of AI tools and approaches that can improve project delivery, productivity, and operational efficiency. * Communicate company updates, strategic decisions, and important information to employees. * Present company achievements, project successes, and key updates during internal meetings.
Requirements: * 8+ years of experience in the IT industry. * Experience in Project Management, Delivery Management, or a similar leadership role. * Experience mentoring, managing, or developing Project Managers and teams. * Strong understanding of Agile delivery processes and software development lifecycle. * Experience with staffing, resource planning, and team allocation. * Interest in AI technologies and willingness to drive their adoption within delivery and project management processes. * Strong communication, leadership, and stakeholder management skills. * Ability to coordinate multiple teams and priorities. * Strong problem-solving and decision-making skills. * Upper-Intermediate or higher English level.
Will Be a Plus: * Experience in software development (as a Developer, QA, Business Analyst, or other technical role). * Experience building or improving PMO processes. * Experience working in a service-based company. * Experience managing multiple projects and teams simultaneously. * Practical experience using AI tools to improve delivery, project management, or team productivity.
