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Описание: |
About Us
We are iGaming platform operating both our own and partner casino brands. Our key markets include Europe, Canada, Australia, Portugal, and other Tier-1 jurisdictions.
We are looking for an experienced PSP Manager to join our Payments Department .
Responsibilities
* Manage relationships with existing PSPs, payment aggregators, acquirers, and banking partners;
* Operational knowledge on withdrawal process and verification of the clients;
* Monitor and optimize payment performance across all brands;
* Analyze payment conversion, approval rates, chargebacks, fraud indicators, and operational KPIs;
* Coordinate PSP integrations and launches from initial negotiations through production deployment;
* Proactively participate in payment meetings internally and externally.
Mandatory Experience & Requirements
* 1+ years of experience as a PSP Manager, Payments Manager, Payment Operations Manager, or similar role;
* Mandatory experience in the iGaming industry (Online Casino and/or Sportsbook);
* Hands-on experience managing deposits and withdrawals within online casino operations;
* Proven experience negotiating with PSPs to improve commercial conditions, reduce MDR (Merchant Discount Rate), and increase Approval Rates;
* Strong understanding of key payment KPIs and metrics, including:
* Deposit Success Rate;
* Approval Rate;
* Chargeback Ratio;
* Withdrawal Processing Time;
* Payment Conversion Rate;
* Understanding of payment routing, cascading, BIN optimization, and conversion improvement practices;
* Understanding of AML, KYC, fraud prevention, chargeback management, and risk monitoring;
* Experience working with multiple payment providers simultaneously;
* Strong analytical and problem-solving skills;
* Ability to work independently and drive projects to completion;
* English level: Upper-Intermediate or higher.
Nice to Have
* Existing network of PSP contacts within the iGaming industry;
* Experience with Canada, Australia, Portugal, New Zealand, and other Tier-1 markets;
* Experience working with payment aggregators;
* Hands-on experience with Fintech Hub would be considered a strong advantage.
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