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Hi there!We’re excited to introduce you to Softsich — a young, ambitious, and fast-growing company that creates innovative digital products and confidently expands its presence in global markets.
We are growing rapidly and are looking for a Head of Payments who will take ownership of our payment domain and help scale payment operations, processes, and integrations to the next level.
We are looking for a strategic and business-oriented Head of Payments who will lead and scale the company’s global payment function.
Key focuses of the role: — reducing processing costs and improving approval rate; — developing the Payments BizDev pipeline and expanding PSP coverage across new GEOs; — independently making decisions regarding contracts, payment providers, and payment routing within the scope of responsibility, without constant escalation to C-level; — scaling payment infrastructure to support active business growth and the launch of 20+ products within the next 12–18 months.
Responsibilities
— Building and executing the Payments strategy roadmap for 12–24 months — Developing and scaling partnerships with PSPs, banks, gateways, and aggregators — Independently leading negotiations, re-negotiations, and signing contracts with payment providers — Developing and scaling the Payments BizDev pipeline — Managing payment infrastructure: own platform, white-label solutions, deposits/payouts, alternative payment methods— Optimizing payment routing, cascading logic, and transaction performance — Monitoring key payment metrics — Coordinating treasury and settlement processes together with the Finance team — Managing payment operations and risk-related cases in collaboration with Risk & Compliance teams — Building and developing the Payments team — Coordinating launches of new products and payment integrations— Cross-functional collaboration with Product, Tech, Finance, Risk, Legal, and Compliance teams — Preparing payment reporting, KPI tracking, and business initiatives for the leadership team — Representing the company at international fintech and payment conferences
Requirements
— 5+ years of experience in Payments — 3+ years in a Head / Director level role with direct managerial responsibility — Practical experience working with regulated payment environments— Experience working with complex payment infrastructure and alternative payment methods — Strong network among PSPs, banks, gateways, and payment providers — Experience building and scaling the Payments BizDev pipeline— Practical experience with payment orchestration and PSP integrations — Deep understanding of payment metrics and payment economics — Experience building and developing Payments teams — Understanding of PSD2, AML/KYC, compliance, and regulatory frameworks — Confident use of Excel / Google Sheets, BI tools (Power BI, Tableau), PSP back-office systems, and payment aggregation platforms — Data-driven mindset and the ability to make decisions based on metrics and business impact
Nice to have
— Experience on the PSP / payment gateway / aggregator side— Experience building a Payments function from scratch — Practical experience in treasury / liquidity management — Financial or legal education — Active network within the international payment ecosystem
We Offer
— Flexible schedule and remote format remote or offices in Warsaw — you choose. — 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress). — A supportive, friendly team where knowledge-sharing is part of the culture. — Coverage for professional events and learning. — Birthday greetings, team buildings, and warm human connection beyond work. — Zero joules of energy to the aggressor state, its affiliated businesses, or partners.
If you’re looking for ownership rather than just operational management — this role is for you.
Send us your CV, and let’s get to know each other
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