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Join Our Customer Operations Team!
We’re looking for people who are fast, focused, competitive, and disciplined.
Skills that are ideal for our work:
* speed
* focus
* pattern recognition
* consistency
* performance under pressure
This is a full-time, written Customer Operations rolesupporting Western / German companies, where your output is clearly measured and your results speak for themselves.
If you like measurable goals, improving your “stats,” and mastering systems — you’ll feel at home here.
What You’ll Do1. Customer Operations (Written Support)
* Handle written customer support requests
* Work fast, accurately, and consistently
* Follow clear processes and instructions
* Resolve repetitive tasks efficiently — and get better at them over time
2. Performance & Focus
* Work in a results-driven environment with clear targets
* Stay focused for long periods without losing quality
* Treat your workday like a performance session — output matters
* Continuously optimize how you work to become faster and better
3. Quality & English Writing
* Write clear, professional responses in strong English
* Follow tone-of-voice and guidelines precisely
* Maintain quality even at high speed
We Want People Who
* ⚡ Are extremely fast on a computer
* Enjoy competition and measurable goals
* Genuinely like computer games (many top performers do)
* Can stay focused for long periods
* Aren’t scared of repetitive tasks — you master them
* ✍️ Have very strong written English
* ⏱️ Are ready to work at least 40 hours per week
Nice to Have (Not Required)
* Academic background (Performance matters more than your degree — everyone gets a real shot here.)
Your First Month (Onboarding Targets)
Transparency matters. These are your onboarding targets — designed to help you ramp up steadily:
* Week 1: ~50 closed tickets
* Week 2: ~100 closed tickets
* Week 3: ~200 closed tickets
* Week 4: ~250 closed tickets
The goal is progress, not perfection. Speed and confidence will come as you learn the tools, workflows, and patterns.
You won’t be on your own:
* You’ll have daily support from a buddy (who’s already hitting those targets)
* Your team lead will check in regularly and help remove blockers
* Questions are expected — especially in the first weeks
If you’re improving week over week, you’re on track!
What You Get
* Salary: €750 / month for the first month (with a performance-based review afterwards)
* Fully remote work
* ⏳ Flexible working hours — plan your own schedule
* No micromanagement — results matter, not excuses
* A real career in Customer Operations
* Fast growth for high performers
* Experience working with Western / German companies
Sound like you? Then apply now!
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