About Us A-listware is an international software development and IT outsourcing company that helps businesses build dedicated engineering teams and deliver high-quality software solutions. We partner with clients across Europe, the USA, Canada, and Israel, connecting them with top technology talent and supporting long-term business growth.
We are looking for a Junior Account Manager who is eager to build a career in IT, enjoys working with people, and wants to grow in an international environment while supporting client relationships and project coordination. Your Responsibilities * Complete the company’s onboarding and training program. * Learn our internal processes and account management best practices. * Support Account Managers in maintaining strong relationships with clients. * Coordinate communication between customers and internal teams. * Assist with project and account-related activities, ensuring timely follow-up on tasks. * Organize meetings, prepare meeting notes, and track action items. * Help monitor customer satisfaction and contribute to successful project delivery. * Gradually take ownership of customer accounts after successfully completing the probation period.
Required Experience & Skills * 1+ year of experience in a commercial environment (customer support, sales, account management, project coordination, administration, or a similar role). * Excellent communication and interpersonal skills. * Strong organizational and time management skills. * Ability to prioritize tasks and work in a dynamic environment. * Attention to detail and a proactive approach to problem-solving. * Willingness to learn and develop in the IT industry. * Stress resilience. * English — Fluent (C1 or higher).
Would Be a Plus * Understanding of the Software Development Lifecycle (SDLC). * Completed courses in Account Management, Project Management, or other IT-related fields. * Experience working with Google Workspace, Microsoft Office, Jira, Trello, or Confluence. * Previous experience communicating with clients or coordinating projects.
Working conditions: * 5-day working week, 8-hour working day; * Remote work.
